Substitution Policy  
 

Occasionally, substitutions may be necessary. Colored vases shown in the pictures, may not always be available and a substitution of a clear  glass vase may be required. SUBSTITUTIONS MAY BE NEEDED to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color. In addition, although a flower or conatiner substitution may not have to be made, it is possble that the arrangement will not look exactly as pictured. How does this happen? As owner of Needham Florist since 1995, I personally hand pick each and every flower at our local flower market DAILY. Which means that the freshest flowers are bought each and every day, therefore not all flowers will be wide open at the time of purchase. We take pride in our work and ensure that every flower is inspected for quality and freshness.